Wednesday, February 22, 2012
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Thank you for selecting Gundlach Sheet Metal as your HVAC-Plumbing installation contractor. We recognize that you have a choice in service providers and appreciate that you chose us.
If warranty papers for your new equipment were available, you should have already received them. If not, please give us a call and we will check on them. If you are a maintenance agreement customer, your agreement may be adjusted upon renewal according to when this installation took place and the effective dates of your existing agreement. If you are not an agreement customer, please note that validation of your warranty may require regularly scheduled maintenance and we hope you will take advantage of this easy way to comply. Our maintenance agreements also give you peace of mind knowing that along with regularly performed maintenance, your equipment will be operating at peak efficiency helping to control energy costs and extending the life of your new investment.
When our Company was founded in 1889, management insisted on selling only high quality products that served their intended purpose as well as or better than anything else on the market. That commitment perseveres today. In addition, we hire skilled technicians to serve you and who continue to upgrade their technical knowledge as well as their customer service skills. We ask that you take a few minutes to complete our survey and return it in the envelope provided. Your response will help us improve our ability to serve you and others in the future. Your comments are enthusiastically welcomed and all information provided is for our use only and will be kept in strict Company confidence. Your response is important to us. If you supply your address when we receive your completed survey, we will send you a $5.00 Customer Appreciation Coupon that may be used for any product or service we offer.
We also welcome the opportunity to be the HVAC – Plumbing contractor for your family and friends and encourage you to speak to them about your experience. I would welcome a short note from you with any feedback related to your recent service experience. If you have any questions or comments and would like them addressed personally, you may reach me directly by calling 419.656.4539 or e-mail me at
dgund@gundlach-hvac.com
.
Once again, thank you for choosing us as your HVAC-R/Plumbing contractor and we look forward to continuing our business relationship.
Thank you!
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Corporate Office
910 Columbus Avenue | Sandusky, Oh 44870 | Phone: 419-626-4525 | Toll-Free: 800-953-4525
Port Clinton Office
4125 E Kirk Rd # 10 | Port Clinton, OH 43452-4511
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